
Troubleshooting
SureTemp
®
Model 678/SureTemp
®
Model 679 5-3
Troubleshooting Table
SYMPTOM POSSIBLE CAUSE PROCEDURE
No operation Dead batteries, no batteries,
battery missing, battery
incorrectly installed
Refer to Battery Removal and
Replacement on page 2-2. Check
that all batteries are installed in
proper direction.
Reset electronics (see Instrument
Reset/Self Tests on page 1-3).
If battery voltage is within
specifications, refer to Biotech
Mode on page 1-7 and enter
Biotech mode to measure battery
voltage as seen by electronics.
Broken battery wire Open instrument case, install
batteries, check for voltage on
main PCB at battery wire
connections.
Short circuit preventing
operation
Remove batteries, press mode
button 5 seconds, set DMM to
Ohms, measure resistance of
electronics at battery contacts (“+”
to bottom right corner, “-” to top left
corner). Resistance should climb
to more than 2 Megohms as C25
charges.
Failed component Check oscillator at U1-7 for 4.91
MHz sine wave. If not present,
suspect X1 or U1.
Display problems LCD frame loose Check that all 4 plastic hooks for
the LCD frame are tight and not
broken. The frame should not be
lifting off of the PCB.
Dirty LCD elastomeric
conductor strips
Have a new LCD frame handy.
Remove old one by unlatching
plastic hooks. Clean LCD
elastomeric strips, LCD glass
contacts, and PCB contacts with
lint proof cloth dampened with
alcohol.
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