
SureTemp
®
Model 678/SureTemp
®
Model 679 5-1
5. TROUBLESHOOTING
Many thermometer operational parameters can be tested for proper operation before
the unit is taken apart and without needing any tools. Refer to
Operational
Characteristics
on page 1-1 and in particular to the
Setup
and
Biotech Mode
sections for guidance on preliminary checks.
If the trouble seems to be calibration related, refer to
Calibration Testing
on
page 3-1.
If these sections do not prove useful in resolving the problem and you are sure that
the instrument is not performing properly, the following sections should guide you
through the debugging process given the proper tools and equipment.
Error Codes
Error codes are divided into four classes:
Probe Probe errors are generated by the probe or the probe connector and are
not errors generated by the thermometer. They do require that
temperature measuring be inhibited until the error is cleared. There is no
limit to the number of times a probe error can occur. All probe problems
are considered by the thermometer to be recoverable. When a probe error
occurs, the probe icon is displayed.
Ambient
Temperature
Ambient Temperature errors occur when the ambient probe temperature is
above 104.0° F or below 60.8° F. During an ambient temperature error, the
display shows an ”A” with either the up or down arrow icon flashing.
Dead Battery Dead Battery error occurs when the instrument detects a battery voltage of
3.0 volts or less. The battery icon is displayed without flashing when this
error occurs.
Instrument
Circuitry
Instrument Circuitry errors are generated from internal test failures and can
be recoverable or non-recoverable. Error code numbers are only available
in Biotech mode.
•
Recoverable errors require that temperature measuring be
inhibited until the error is cleared. After displaying the error |X|
icon, the instrument will shut itself off and store the error code in
memory.
•
Non-recoverable errors are generated from internal ROM and
RAM test failures. The error code will be stored in memory and
the LCD will disply the error |X| Instrument Malfunction icon.The
only way to recover from a ROM or RAM error is to reset the
electronics by removing the batteries.
Note:
Error codes E0.1, E0.2, E0.3, can sometimes be caused by a faulty probe. It is
advisable to remove the probe completely from the instrument and check its
functionality as described in the
Operational Characteristics
section before assuming
an instrument problem instead of a probe problem. If another probe is available, this
can prove useful in tracking down the source of the problem.
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